Both the Gateway and DNS servers must be the Router’s IP address. If the reset button is pressed and held for 10 seconds or more, the Spectrum eMTA will reset to factory default settings. When the reset button is pressed and held for 4 to 10 seconds, the device will reboot (power cycle). Step 4: Change the Gateway and DNS settings. Reset: Use the reset button to either reboot (power cycle) the modem or reset the device to factory default settings. Step 2: Seth the RE450 to a static IP address with in the router’s subnet Step 1: Disable the DHCP Server of your Spectrum router Making your Range Extender your network’s DHCP Server: Make the range extender your DHCP server (See Below).Assign IP address to your client device manually (Static IP) *consult your device manual.We have confirmed the following models are not affected Request a replacement router from Spectrum.Request Spectrum to downgrade your router’s firmware to the previous version (1.0.16).In the mean time we suggest one of the following solutions: Possible Solutions: Currently we are working with Spectrum to fix the issue. Symptoms: The range extender will connect to the router, devices will connect to the RE, and they will be assigned a correct IP address (.x) however, they will not be able to access the internet or communicate with the gateway address of the Spectrum router.Ĭause: Internal testing has revealed the cause is the current firmware in the Spectrum router (version 1.1.16) However, if you feel you have a model that is affected please contact us at so we can help research our model. *Note: TP-Link at this time is not aware of any other affected models.
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